On 30 January 2020, the World Health Organization (WHO) declared a global health emergency for COVID-19 and on 11 March 2020, WHO declared COVID-19 a pandemic. Therefore, some losses caused by or due to COVID-19 are not considered unexpected, unknown or unforeseeable and may not be covered under the terms and conditions of this insurance policy.
If you previously purchased an insurance policy, the facts and circumstances surrounding your trip and the terms, conditions and exclusions of your policy will determine the extent of coverage for COVID-19-related claims.
*Relative, as defined in the Policy.